Support · 支持

Help for adults and testers.

How to contact Little Jet during controlled testing.

Support contact

Email: privacy@jetoon.co. For account deletion, use the dedicated Data Deletion page so the request contains only the minimum necessary information.

What testers may include

Do not send

Passwords, verification codes, activation codes, access tokens, API keys, payment-card details, identity documents or child/family information.

Issue types

Technical problem

App crash, layout issue, language error, failed navigation or unexpected AI error.

Privacy or deletion request

Questions about registration information, access, correction or deletion. See Data Deletion and Privacy.

Safety concern

Use the dedicated route supplied to invited testers. Little Jet is not an emergency service.

Response expectations

Little Jet aims to acknowledge email requests within three business days. Account-deletion timing begins after Guardian authority is verified.

Privacy / 隐私Child safety / 儿童安全Adult Beta / 成人Beta