Data deletion · 资料删除

Families should be able to leave cleanly.

The planned deletion journey for governed Little Jet accounts and child profiles.

The public deletion channel is not active because real family accounts are not yet authorised. It will be tested before Closed Beta.

What a guardian will be able to request

Planned request steps

  1. Use the in-app Parent Centre deletion control or the verified support route.
  2. Confirm the account and guardian authority without sending unnecessary identity data.
  3. Review what will be deleted, what may need lawful limited retention and the effect on access.
  4. Confirm the request through an adult-controlled step.
  5. Receive confirmation and a reference for any remaining operation.

What deletion means

Eligible profile, learning and preference data will become inaccessible and move through the approved deletion schedule, including verified provider and backup handling. Billing records, security evidence or serious safety records may require separate limited retention where law and the approved purpose require it.

Child and guardian conflicts

Requests involving disputed authority, child rights or safety concerns will not be resolved by silently giving one party full access. They are routed to the approved privacy and safety process.

No dark patterns

Deletion will not require a subscription, marketing call, repeated persuasion or loss-threat. Ending a subscription and deleting data are separate choices.

Before Closed Beta

Little Jet must publish the verified request address, accountable operator, response target, authentication method, retention schedule and appeal route.

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